Privacy Policy
JAHM Property Group Inc.
Effective Date: 10/30/2025
Last Updated: 2/6/2026
JAHM Property Group Inc. (“JAHM Property Group Inc.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, submit forms, schedule appointments, apply for housing, request maintenance, access portals, or make payments through our website or linked services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you fill out a form, contact us, schedule a consultation, request a showing, request maintenance, or otherwise interact with us, we may collect:
Full name
Email address
Phone number
Mailing address
Property address
Property type
Number of units
Rental or management inquiry details
Any message, document, or information you choose to submit
B. Payment Information
If you make a payment through a Stripe-hosted payment page or other secure payment link, your payment information is collected and processed by Stripe, not directly by JAHM Property Group Inc. We may receive limited transaction details such as your name, email address, payment status, amount paid, payment date, and limited payment method details necessary for records, reconciliation, and customer support.
C. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Date and time of visit
General usage and interaction data
D. Cookies and Similar Technologies
We may use cookies and similar technologies to improve website performance, remember preferences, understand traffic patterns, and enhance user experience.
2. How We Use Your Information
We may use your information to:
Respond to inquiries and provide customer service
Evaluate owner, tenant, vendor, or resident requests
Schedule consultations, tours, or appointments
Process or record transactions
Send service-related messages and updates
Provide property management services
Improve website functionality and user experience
Maintain business records
Protect against fraud, misuse, or unauthorized activity
Comply with legal obligations
Enforce our policies, terms, and agreements
3. How We Share Information
We do not sell your personal information.
We may share information:
With service providers that help us operate our business or website
With payment processors, including Stripe, to process transactions
With property owners, residents, vendors, maintenance personnel, or related parties when necessary to provide requested services
With portal providers or scheduling tools you choose to access
If required by law, legal process, subpoena, court order, or government request
To protect our rights, safety, property, users, or others
In connection with a business transfer, merger, acquisition, or asset sale
4. Payments and Stripe
Payments made through our website may be processed by Stripe or through Stripe-hosted payment links or checkout pages. Stripe may collect, use, and process your payment and personal information in accordance with Stripe’s own privacy practices and security procedures. We do not store full payment card numbers, CVC codes, or full bank account credentials on our website.
5. Hosting and Third-Party Services
Our website may be hosted by Hostinger or another third-party hosting provider. We may also use third-party tools or links for:
Appointment scheduling
Resident or owner portals
Maintenance requests
Maps
Email communications
Analytics
Payment processing
These third parties may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party service you access through our website.
6. Owner Portals, Resident Centers, and External Links
Our website may contain links to third-party portals, payment pages, rental listings, scheduling tools, maps, or other external services. Once you leave our website or access a third-party platform, your information may be governed by that provider’s terms and privacy practices rather than this Privacy Policy.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide services
Maintain business and transaction records
Resolve disputes
Enforce agreements
Meet legal, accounting, tax, regulatory, or operational requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards intended to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on your location, you may have certain privacy rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Object to or limit certain uses of information
Withdraw consent where processing is based on consent
To make a privacy-related request, contact us using the information below. We may need to verify your identity before responding.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to address the issue.
11. Do Not Track
Our website may not respond to browser “Do Not Track” signals in all cases.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.